Privacy policy

East Africa Hydram Pump Suppliers (“we”, “us”) respects your privacy. This policy explains what we collect when you use this website or contact us about hydram fabrication and installation, and how we use it.

Who we are

We supply and install hydraulic ram (hydram) pumps across Kenya and East Africa. Contact: 0721 712152 or WhatsApp via the buttons on our homepage.

Information we collect

• Enquiry details you send via the quote form or WhatsApp: name, phone number, county/location, and notes about your site.
• Technical data such as browser type and pages viewed, only if you allow analytics cookies (see our cookie policy).
• Consent preferences stored locally on your device so we remember your cookie choices.

How we use your information

• To reply to quotes, site-check questions, and installation enquiries
• To arrange site visits and deliver services you request
• To improve this website when analytics are enabled
• To comply with legal obligations where required

We do not sell your phone number or personal details.

Sharing

We may share information with trusted fabricators, transporters, or install partners only as needed to fulfil your job. We do not share your data for third-party advertising.

Retention

Enquiry records are kept as long as needed to complete your project and for reasonable follow-up, then deleted or anonymised unless law requires longer retention.

Your choices

• Ask us what data we hold about you
• Ask us to correct or delete enquiry details where practical
• Change cookie settings at any time

Security

We take reasonable steps to protect messages and form submissions. No method of transmission over the internet is fully secure; use WhatsApp or phone if you prefer those channels.

Children

This site is intended for adults arranging water systems for farms, homes, and businesses. We do not knowingly collect data from children.

Changes

We may update this policy. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.

Contact

Privacy questions: 0721 712152 · quote form · cookie policy